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Provider's reply:
"We had this child in our daycare for over a year. She left because the family moved too far away to make the drive and wanted someone closer. During that year she was happy to be with us and her friends. She did perceive me to be "mean" when I disciplined her occasionally. This is necessary to teach her to get along with others and for her safety. She also got love and affection, fun, and education while with us. She always appeared to be happy here and always had fun with the other children. Grandpa came to pick her up everyday. Yes, we did meet him at the door, which we did because he appeared to struggle with the steps up to our door, (he is an older gentleman) so we brought the child out to him. We don't "invite" parents to sit down to visit during pick up time because that takes our time and attention away from the rest of the children in our care. We do take time to talk if there is something that needs to be discussed. We are always courteous and friendly, but don't have time to chat much when we have children to care for. So if she was so unhappy with us why did she ask to bring her daughter back to us. The crying started her first day back and continued for the two days she was with us.
This is the email she sent to us when she wanted to come back.
Hi Peggy and Randy, I never really thanked you for all your help with Brooke. Thank you so much! The thought of taking my child to another facility or having a person I am not very familiar with watch my daughter made me quiver with anxiety. I appreciate all that you have done and I am so happy to have Brooke come back to two people who are loyal, caring and loving. I definitely consider you guys family. I know we don't know each other perfectly but I am so thankful that I found childcare that is affordable and has two wonderful people taking care of my daughter while I am at work. I referred you to my friend Natosha. She is expecting and in the next couple of months I think she plans to go back to school and may need childcare for her daughter. If there is anyone else who is need of childcare, I will definitely refer them to you guys. Thanks again! Sincerely, Amanda Franklin
I agree crying is no reason to dismiss a child. The reason we asked her Mom to pick her up was she cried and screamed for the entire two days she was with us again. She wouldn't play, eat, or drink the whole time she was with us the second time. This is not healthy for her and upsetting to the other children that we care for. We told her Mother we were concerned with her health and why she was doing this, and could not have her here until the situation was resolved for the sake of the child and our other kids. I am sorry she felt it necessary to write this review, but we do hope for the best for her daughter."
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